FAQs

OxygenRX is a clinical operating system for UK private prescribing — a connected platform across patient records, intake forms, appointments, prescribing actions, payment routes, repeat dispensing and pharmacy fulfilment.

No. The PMR is the clinical core, but the platform also supports forms, appointments, prescribing workflows, payment routes, repeat dispensing and fulfilment visibility, all connected to the same regulated record.

It is built for independent prescribers, private clinics, digital health operators, enterprise healthcare organisations and pharmacy fulfilment partners.

No. OxygenRX supports workflows and visibility. Clinical decisions remain with qualified professionals; that is a line we will not cross.

The platform is one connected workflow across the regulated patient record, intake forms, appointments, prescribing actions, payment links, repeat dispensing and pharmacy fulfilment, not a set of disconnected tools.

Yes. OxygenRX supports team workflows with role-aware access (prescriber, clinic operator, pharmacist, admin). Final permission and role behaviour is confirmed with each team during onboarding.

OxygenRX is built around a regulated record, but integration scope is reviewed per team. Talk to us about your current stack and we will confirm what we can connect and where the manual handoffs go.

Every prescribing action, status change and fulfilment event is captured on the patient record for review and reportable export. Final audit-ready claims are confirmed by the product and compliance teams.

Yes. Patient records show a connected timeline of forms, consultations, prescriptions and fulfilment events, with role-aware access so the right team member sees the right context.

They help collect structured patient information before or around a consultation, with answers landing on the regulated record rather than in disconnected form tools.

Yes. Responses become part of the wider patient and prescribing context, available to the prescriber during their clinical workflow.

OxygenRX coordinates consultations as part of the operating system, connecting booking, notes and prescribing actions around the patient record. Specific consultation features are confirmed by the product team.

Because appointment context, patient forms and prescribing actions often need to be reviewed together. Keeping them in one workflow removes the inbox-and-spreadsheet reconciliation step.

A secure route for a patient to complete payment as part of a private prescribing workflow, linked to the order from the start so it can be reconciled automatically rather than at end-of-day.

OxygenRX does not impose a clinical process. Workflows are configured around your organisation's agreed steps, payment can sit after clinical approval, before fulfilment, or wherever your team decides.

It supports the operational steps around repeat prescription or repeat dispensing workflows, with clearer due rows, order creation and follow-up states tied back to the patient record.

No. OxygenRX supports workflows and visibility; clinical decisions remain with qualified professionals. The platform helps surface what is due and what needs prescriber review.

The platform connects prescribing to a partner pharmacy workflow with a shared queue, clinical context and status visibility, so clinics and patients can see where every order stands.

Where the configured workflow supports it, patients and teams can have status visibility on their order through the prescribing and fulfilment pipeline.

OxygenRX is designed around how UK private prescribing teams are reviewed, with workflows, access controls and audit visibility your compliance team can read. Specific protections are confirmed during onboarding.

Role-aware workflows let prescribers, operators, pharmacists and admins see only what they should see, with per-clinic and per-brand scoping and SSO-ready authentication.

Every prescribing action, status change and fulfilment event is captured for review and reportable export, including reason capture on critical actions.

Request a demo and we will walk through OxygenRX wrapped around a realistic version of your workflow, including patient intake, prescribing, payment and the fulfilment route that fits your team.

Timeline depends on your team size and existing tools. We confirm a scoped recommendation during the initial discovery call so you know what to expect.