Cookie Policy

What are cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website operator.

Similar technologies include web beacons, pixels, local storage, and session storage. Throughout this policy, we refer to all such technologies collectively as "cookies".

Cookies are not used to identify you personally, although in some cases they may be linked to personal information we hold about you. In those cases, our Privacy Policy also applies.

How we use cookies

We use cookies on our websites (www.medivapharma.co.uk and oxygenrx.co.uk) for a number of purposes, including to:

• Ensure the websites function correctly and securely;
• Remember your preferences and settings;
• Understand how visitors use our websites so we can improve them;
• Measure the effectiveness of our content and communications; and
• Deliver relevant content to you (where you have consented).

We operate our cookie usage in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Strictly necessary cookies

Strictly necessary cookies are essential for you to browse our websites and use their features. Without these cookies, services such as account login, secure areas, and shopping basket functionality cannot be provided.

Because these cookies are necessary for the operation of our websites, they do not require your consent under PECR. You cannot opt out of strictly necessary cookies without significantly affecting the functionality of the site.

Session cookies

Used to maintain your session as you move between pages. These are deleted when you close your browser.

Security cookies

Used to protect against cross-site request forgery and other security threats.

Authentication cookies

Used to identify you when you log in to your account, so you do not need to re-enter your credentials on every page.

Cookie consent cookies

Used to remember your cookie preferences so we do not ask you again on subsequent visits.

Analytics cookies

Analytics cookies help us understand how visitors interact with our websites by collecting and reporting information anonymously. This information allows us to improve the structure, content, and user experience of our sites.

These cookies require your consent before they are set. If you do not consent, we will not set analytics cookies and will not be able to include your visit in our website statistics.

Traffic analysis

We may use tools such as Google Analytics or similar services to count visitor numbers, track page views, and understand traffic sources. Data collected is aggregated and anonymised where possible.

Performance monitoring

Used to measure page load times and identify technical issues affecting the user experience.

Conversion tracking

Used to understand which pages or actions lead users to complete key tasks (such as registering or making an enquiry).

Analytics providers we use may transfer data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

Preference cookies

Preference cookies (also called functional cookies) allow our websites to remember choices you make, such as your language preference, region, or display settings. They provide a more personalised experience.

These cookies require your consent. If you do not consent, your preferences will not be saved between visits and you may need to re-enter them each time.

Language and region

Stores your preferred language or regional settings to ensure content is displayed appropriately.

Display preferences

Remembers settings such as font size or colour scheme where these are offered.

Form pre-fill

May remember information you have previously entered into forms to save you time on return visits.

Third-party cookies

Some pages on our websites include content or functionality provided by third parties, such as embedded videos, social media sharing buttons, or integrated maps. These third parties may set their own cookies on your device when you interact with their content.

We do not control the use of third-party cookies. Third-party providers may use cookies to track your activity across other websites for purposes such as advertising or social media engagement.

Third parties that may set cookies

• Social media platforms (such as LinkedIn, Facebook, and Instagram) when you use share or follow buttons;
• Video hosting services (such as YouTube or Vimeo) when embedded video content is played;
• Analytics providers (such as Google Analytics); and
• Payment processors, where applicable.

We recommend that you review the privacy and cookie policies of any third-party services you interact with via our websites. We are not responsible for the content of third-party policies or for how those parties use the data they collect.

Managing your consent

When you first visit our websites, you will be presented with a cookie banner asking for your consent to set non-essential cookies (including analytics and preference cookies). You are free to accept all, accept some, or decline non-essential cookies.

Cookie settings

You can review and update your cookie preferences at any time by accessing the "Cookie Settings" link available in the footer of our website. This will allow you to enable or disable specific categories of cookies.

Browser settings

You can also manage cookies via your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually or in bulk;
• Block third-party cookies;
• Block cookies from specific websites; and
• Block all cookies from being set.

Please note that blocking or deleting certain cookies may affect the functionality of our websites. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

Withdrawing consent

Where we rely on your consent to set cookies, you have the right to withdraw that consent at any time. Withdrawing your consent does not affect the lawfulness of any processing that took place prior to withdrawal.

To withdraw your consent:

• Use the "Cookie Settings" link in our website footer to update your preferences;
• Clear the cookies stored in your browser for our domain; or
• Contact us directly using the details in the Contact us section below.

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post any updated version on this page and, where the changes are significant, we will endeavour to bring them to your attention more prominently.

We encourage you to review this page periodically so that you are aware of how we use cookies. The date at the top of this page indicates when it was last updated.

Your continued use of our websites after any changes to this Cookie Policy constitutes your acceptance of those changes in relation to strictly necessary cookies. For other categories of cookies, we will seek fresh consent where required by applicable law.

Contact us

If you have any questions about our use of cookies, or wish to exercise your rights in relation to the personal data collected through cookies, please contact us using the details below.

You may also contact the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns about how we handle your data.